Welcome to Lechang Xinhui E-commerce Firm (hereinafter referred to as “we,” “the Company,” or “the Firm”). We are committed to protecting your privacy and ensuring the security of your information when using our website and services. Please read the following Privacy Policy carefully to understand how we collect, use, and protect your personal information.
1. Information Collection
The information we collect includes, but is not limited to:
Personal Information: This includes your name, address, phone number, email address, and payment information. This information is typically collected when you register your account, place your next order, or contact us.
Non-Personal Information: This includes your browser type, IP address, access time, and the web pages you visit. This information is used to analyze and improve our services.
2. Information Use
We use your information for the following purposes:
Order Processing: To process and deliver your orders.
Customer Support: To respond to your inquiries, questions, and feedback.
Marketing Activities: With your consent, we may send you information about new products and promotional activities.
Service Improvement: To analyze usage data to improve our website and services.
3. Information Sharing
We may share your personal information with third parties in the following circumstances:
Service Focus: We share necessary information with third parties providing services such as goods, payment processing, and customer service.
Legal Requirements: We may share your information where required by law, or to protect our rights and property.
Commercial Transfer: Your information may be transferred as part of an asset transfer in the event of a company merger, acquisition, or asset transfer.
4. Information Protection
We take reasonable measures to protect your personal information, including using encryption and security protocols to prevent unauthorized access, use, or disclosure. However, network transmission and storage are not absolutely secure, and we cannot guarantee 100% security of information.
5. User Rights
You have the right to access, correct, and delete your personal information held by us. If you require these rights free of charge, please contact us.
6. Cookies and Tracking Technologies
We may use cookies and similar technologies to improve your user experience. Cookies are small files stored on your device to record your preferences and usage behavior. You can disable cookies through your browser settings, but this may affect your experience visiting our website.
7. Unintentional Collection of Personal Information
Our services are not targeted at children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If we discover that we have collected information from minors, we will expedite its removal.
8. Changes to the Privacy Policy
We may not update this Privacy Policy from time to time. We will notify you through the website of any significant changes. Please check this policy regularly for any updates.
9. Contact Us
If you have any questions about this Privacy Policy or need further information, please contact us.
Thank you for choosing Lechang New E-commerce Exchange. We are dedicated to serving you and protecting your privacy.